SBI Ticket Office Return Policy
Amount of Tickets Per Customer or "Ticket Limits"
When purchasing tickets, you are limited to a specified number of tickets for each event (also known as a “ticket limit”). This limit is posted and is verified with every transaction. This policy is in effect to discourage unfair ticket buying practices.
Pricing and Other Errors
If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this website or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: the SBI Ticket Office will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this website or other Ticketmaster operated system.
Refunds and Exchanges
Before purchasing tickets, carefully review your event and seat selection. Policies set forth by our clients, including venues, teams and theaters; prohibit SBI Ticket Office from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets. You agree that you will not attempt to evade, avoid, or circumvent those prohibitions in any manner with regard to tickets you purchased. Without limiting the generality of the foregoing, you will not contact the SBI Ticket Office to seek a refund or exchange from the SBI Ticket Office when the SBI Ticket Office is prohibited from providing one by its clients, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to purchase tickets from the Site. Should you do so, your tickets may be cancelled, and the SBI Ticket Office may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Site.
If an event is canceled or postponed, please Contact us for information. If the event was moved or rescheduled, the venue or promoter may set limitations. Contact us for exact instructions.